Case Study: How Soar Autism Center Scaled Quality Care with Coram

Customer: Soar Autism Center
Industry: Pediatric Autism Therapy & Diagnostics
Use Case: Staff training, quality assurance, and safety monitoring
Segment: Multi-Site Healthcare Operator / IT-Constrained Security Leader

The Challenge: Scaling Clinical Excellence Without Scaling Overhead

Soar Autism Center delivers integrated autism care for kids ages 1–6 across dozens of locations in Colorado and Arizona. As their footprint grew, so did the complexity of ensuring consistent, high-quality care at every center. With each location running 30+ cameras, their previous vendor (Verkada) quickly became cost-prohibitive and rigid — every camera required its own NVR and six-year license, and the system couldn’t scale without breaking the budget.

Worse, concerns surfaced around HIPAA compliance and regulatory investigations, prompting the Soar team to look elsewhere.

“We realized when we hit about five centers that we couldn’t maintain our clinical standards without a better solution,” said Daniel Spiegel, SVP of Growth and Development at Soar. “We needed real-time and asynchronous visibility — not just for safety, but to train staff and ensure consistent therapy quality.”

The Solution: Smart Surveillance That Scales with You

After asking around in their network of multi-site healthcare operators, Soar was introduced to Coram. The team ran a bake-off against other options, and Coram came out on top for video quality, cost, security, and most importantly — flexibility.

“Coram didn’t lock us into their cameras. That was a huge win,” said Daniel. “We can scale fast, add locations, and even bulk order in advance to be ready for openings.”

With Coram’s cloud-based video management and open architecture, Soar was able to standardize care without hiring more staff or flying trainers out to every site. Their master-level clinicians can now observe sessions remotely, give real-time feedback, and even support staff across state lines — all while keeping clinical quality tight.

Unexpected Wins: Hybrid Roles & Family Trust

Beyond staff training and safety, the camera system opened up new ways to support staff and families.

“We’ve been able to let some clinicians work hybrid schedules — some days in-clinic, some days remote,” Daniel shared. “That’s helped with burnout and retention.”

Cameras also give parents a way to observe therapy without disrupting their child. “It builds trust. Parents can see what’s happening, and we can coach them to apply techniques at home.”

Why Coram?

✅ Scalable & Cost-Effective — Easy to deploy across dozens of sites without proprietary lock-in
✅ High-Quality Video — Supports real-time training and clinical evaluation
✅ HIPAA-Minded — A safer bet than their previous vendor
✅ Flexible & Future-Proof — Open system means no rip-and-replace as they grow
✅ Speed to Deploy — Bulk purchasing means faster clinic launches

What’s Next?

Soar is growing fast, and Coram is now part of the standard toolkit for every new clinic. “Without it, we couldn’t hit our clinical mission,” Daniel said. “It’s just core to how we operate now.”

Would They Recommend Coram?

“Absolutely,” said Daniel. “They’ve grown with us, supported us, and helped us deliver on our mission: that every child deserves to soar.”