Product Updates

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Seamless video sharing, now available on mobile.

Share links to video clips and live streams via email or SMS, all at the touch of a button. Offer recipients instant access through a secure video link - perfect for collaboration or quick updates - available now in the mobile app.

Focused thumbnails help you discover the content that matters.

The Discover page now returns thumbnail images for people and vehicles that are focused on your search term. This means quicker access to more relevant search results, and greater efficiency of video discovery and analysis.

Mobile downloads make it easy to keep important videos at hand.

Download video clips directly to your mobile device for quick offline access. Whether you want to save key moments or securely store important footage offline, the mobile app makes it simple to take your videos with you.

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UI

Sticky Buttons for Camera Selector Page

• The camera selector Save and Cancel buttons are now fixed at the bottom of the window, ensuring quick navigation even during extended workflows.

Unified Date and Time Pickers

• Date and time pickers are now standardized across the app for a consistent experience.

Devices

Assign Cameras to Multiple Groups

• Increase flexibility in camera management by assigning cameras to multiple groups, making organization simpler and more effective.

Sort Cameras by Name

• Cameras are now sorted alphabetically in live view on iOS and Android, streamlining navigation.

Video Playback

Playback Speed Options

• Videos can now be played at 0.25X and 8X speeds, giving you greater control over playback during analysis.

Permanent Fisheye De-warping Settings

• Fisheye de-warping preferences can now be permanently saved as defaults in camera settings for greater customisation.

Improved Panning and Zooming on Mobile

• Full-screen mode now supports smooth panning and zooming on both iOS and Android devices.

Account Management

Multi-User Addition

• Admins can now add multiple users simultaneously from the Users page, saving time during setup.

Admin Password and MFA Reset

• Admins can now reset passwords and multi-factor authentication (MFA) for other users within the organisation.

Data Processing

Enhanced Firearm Detection in High-Traffic Areas

• Improved processing ensures firearm detection remains real-time, even in busy environments.

Faster Video Indexing

• Reduced backlogs make the most recent video search results available sooner, improving workflow efficiency.

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• Alerts for Removed Cameras: Fixed an issue where alerts were sent even after a camera was removed from an organisation.
• ONVIF Edge Case Handling: Resolved edge case issues to enable full ONVIF support for affected cameras.
• Live Video Freezes with WebRTC: Addressed sporadic freezes in live video streaming, ensuring smooth playback.
• Bug-Free Archived Clip Panning and Zooming: Users can now pan and zoom archived video clips without issues.
• Improved Fisheye Camera Calibration: Better fisheye de-warp view accuracy ensures optimal performance for supported cameras.

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• Insight Reports with Multiple Visualization Widgets: Insight reports now support multiple visualization widgets, allowing users to create a report copy with the same underlying data for enhanced analytics and presentation.

• Alerts Dashboard on iOS: Access and manage alerts directly from the iOS app, bringing key alert functionality to mobile.

• Custom Controls for Video Player on iOS: New custom controls make it easier to interact with videos on iOS devices.

• Local Streaming Support with WebRTC: When WebRTC is enabled, cameras now support local streaming, reducing video latency for clients on the same network as Coram Point.

• Comprehensive Alerts Management on Dashboard: The alerts dashboard now allows users to create, edit, and delete all alert types previously available on the website.

• Enhanced User Management in User Page: All organization users are now filterable, improving user management.

• New Alert Types on Device Page: Additional alert types have been added to the device page to aid in diagnosing camera-related issues.

• Streamlined Camera Management in Insight Previews: Simplified processes for adding or removing cameras in insight previews.

• Discover Page Filters: Users can now easily select or deselect all locations and cameras for streamlined navigation and setup.

• Improved Thumbnails Scrubbing on iOS: Enhanced scrubbing functionality for smoother video preview on iOS.

• Improved Animations on iOS: Refined animations create a more fluid user experience on iOS.

• Camera Password Privacy on iOS: Passwords on the device page are now hidden for better security.

• Enhanced Video Streaming Quality: Improved streaming quality on the timeline for both live and historical footage.

• Upgraded Detection Model for Coram Analytics: Customers can expect improved accuracy with fewer missed detections and reduced false positives.

• Reduced Missing Data on Firmware Update: Updates reduce instances of missing data when updating Coram Point firmware.

• Better Calibration for Fisheye Cameras: Improved dewarp view accuracy for certain fisheye cameras.

• Download Notification Email Timing: Resolved a rare issue causing delayed email notifications for downloads.

• Report Thumbnails Update: Report thumbnails now refresh as new data becomes available.

• Default Screen for No Internet on iOS: Added a default screen to address issues where users were stuck in a loading state due to no internet or app connection.

• Fisheye Panorama View Distortion: Fixed distortion in the transformation of the fisheye panorama view.

• Improved Firearm Detection after Offline Period: Addressed an issue where firearm detection was temporarily unavailable if Coram Point experienced an extended offline period.

• WebRTC Streaming with Multiple IPv6 Addresses: Fixed a rare issue where WebRTC streaming failed on Coram Point devices with multiple IPv6 addresses on network interfaces.

• Major Update to iOS Mobile App: We've updated our iOS app with improved performance and user experience. New features include intercom support, Single Sign-On (SSO) login, and AI analytics for license plates and people. An update to the Android app is coming next.

• New Alerts Dashboard: Introducing a centralized alerts dashboard for managing alert settings and feeds. Search alerts across cameras and locations from a single page, and create alerts for multiple cameras with customized regions of interest.

• Camera Reboot from Dashboard: Coram-provided cameras can be rebooted directly from the camera settings page for easier management.

• Improved Gun Detection: Enhanced our gun detection model for higher precision and reduced latency, resulting in quicker and more reliable alerts.

• Alerts Connected to Notification Groups: A single alert can now notify multiple contacts, easily managed from the settings page.

• Enhanced Timeline Page: Upgrades to the timeline page now allow users to see faces, vehicles, and people separately, with faster loading times.

• Performance Improvements: Increased speed on the AI Analytics tab for faces and profiles, and faster loading of clips and live streams in the iOS app.

• Improved Download Experience: Users can now choose to download audio or selectively download video clips containing motion within a specified time frame.

• Face Recognition and Uploads: Fixed issues related to face recognition and uploads for smoother operations.

• Video Clip Loading: Resolved issues causing short video clips not to load properly and reduced unnecessary clip loading to improve performance.

• User Interface Fixes: Fixed scrollbar behaviors, floor plan scrolling issues, and ensured camera passwords are hidden for non-admin users.

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• Major Update to iOS Mobile App: We’ve launched a completely new iOS app with better performance for an enhanced user experience. An update to Android app is next.

• Dewarped Views for Fisheye Cameras: We shipped universal dewarping that works with any fisheye camera. Our software will automatically detect if a camera is a fisheye and generates multiple dewarped views.

• Camera Reboot from Dashboard: Coram-provided cameras can be rebooted directly from the camera settings page, making it easier for users to manage them. 

• New Foundation Model for Discover and Gun Detection: We have improved the model that powers Discover and Gun Detection to be more powerful. This means higher quality alerts and better search using natural language. 

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• Improved Download Experience: Users can now choose to download audio, or selectively download video clips that contain motion within a specified time frame.

• Auto-Tracking for PTZ Cameras: For Coram PTZ cameras users can enable auto tracking for people and vehicles from the dashboard. 

• Reduced Firearm Detection Latency: We’ve made significant improvements to reduce the latency in firearm detection, ensuring quicker response times.

• Timeline Page Revamp: We have done major upgrades to the user interface of the timeline page. Now the users can see: faces, vehicles, and people separately on the timeline page. 

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• Face Recognition and Uploads: Fixed various issues related to face recognition and face upload, ensuring smoother operation.

• Video Clip Loading: Resolved an issue causing very short (<4s) video clips to not load properly.

• Settings Dropdown: Fixed a bug where the settings dropdown menu wouldn’t automatically close after selection.

• Real-time Firearm Detection and Alerts [Beta Release]: Powered by large language & vision models (think ChatGPT), firearm detection and alerts are available in beta within the Coram AI platform – increasing safety with real-time alerts. This feature is fully built and maintained by Coram AI and does not require any third party integration. Reach out to your Account Rep to learn more.
  
  
• Floor Plans: Users can now upload floor maps and drag-and-drop cameras, simplifying camera management and visualization.
  
  
• Connectivity Tools: Speed and ping tests added for troubleshooting, helping administrators diagnose and resolve network issues.
  
  
• Pan/Tilt/Zoom (PTZ) Control from Timeline: Control PTZ cameras directly from the timeline page, facilitating quick adjustments during setup. This supports any ONVIF compliant IP camera.
  
  
• License Plate Results Export: Export license plate results as CSV, simplifying data analysis and reporting.
  
  
• Launch of 8, 32, and 80 channel Coram Point servers: Coram Points are now available to support 8, 16, 24, 32, 64, and 80 channels. An even larger capacity Coram Point is coming soon.

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• Extended Clips Download Duration: Video clips of up to 2 hours can be downloaded, the previous limit was 1 hour. If you require longer download duration please reach out to support.

• Manual Camera Addition: Users can now manually add camera to Coram Point using the IP address of the camera. This is useful when automatic camera discovery may fail due to VLAN isolation.

• Troubleshooting offline cameras  Learn More‍
• Run ping and speed tests from the Coram AI dashboard Learn More

• Multi-Factor Authentication: Admins can now enable multi-factor authentication for their organization from the Settings page.
  
  
• Journey for Vehicles: We have extended the Journey feature to include both people and now vehicles. Users can automatically track a vehicle across multiple cameras in seconds, saving hours of investigation time.
  
  
• Vehicle-Person Proximity Metric: Users can now create a dashboard to see how often a person comes close to a moving vehicle or forklift. Organizations can use this to highlight examples of dangerous activity, creating easier training opportunity for employees.

• Static IP for Coram Point: Users can now set the static IP address to the Coram Point network interface from the Coram dashboard. This has been widely requested and allows for more reliable and consistent network management.
  
  
• Bandwidth Preserving Streaming: On the timeline page, we have made Standard Definition the default to preserve bandwidth. Users can enable High Definition streaming for their own account by going to Settings > Personal.
  
  
• Longer Default Clip Length: We have increased the default length of video clips from 3 minutes to 10 minutes. So when you click on the timeline you can see longer clips at once

• Setting static IP for Coram Point Learn More
• License Plate Reading Learn More
• Enabling Face Recognition on All Cameras Learn More
• Control the Quality of Video Streaming Learn More