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Physical Security Industry

Best Video Management Software (VMS) for 2024

Shubham Bahukhandi
Nov 14, 2024

Relying on cameras alone is like locking the door but leaving the windows wide open. Today’s security needs more than a watchful eye – it needs intelligence. 

With strict safety demands and evolving regulations, the right video management software (VMS) can transform basic surveillance into a proactive defense, keeping you compliant and one step ahead. 

Without VMS, even the best cameras only capture raw footage, leaving blind spots. A well-integrated VMS makes surveillance intelligent, helping you spot issues in real time and respond faster. 

Ready to find the best options? In this guide, we’ll explore the top VMS choices for 2024 and help you choose the right one for your needs. 

Key Features to Look for in Video Management Software (VMS) in 2024 

When selecting a video management software (VMS), it’s all about looking up for the features that meet your specific needs. 

In 2024, the best VMS solutions have become advanced tools that help organizations respond quickly, ensure compliance, and streamline security management.  Here’s a breakdown of the top features that can make or break your VMS:

AI-driven analytics and search 

Today’s leading VMS software goes beyond just recording footage; it uses AI to analyze and categorize it in real-time. 

With AI-driven search, you can locate relevant footage using specific keywords or criteria, such as “person in a green shirt” or “white SUV”. This feature is critical in scenarios where seconds matter, allowing your team to locate, verify, and act on potential threats quickly. 

The best video security systems even support facial recognition, vehicle classification, and behavioral analysis, making it much easier to gather the exact data you need for investigations or evidence gathering. 

Real-time alerts

Real-time alerting is one of the standout features of a strong VMS.  These alerts help security teams respond instantly to events like unauthorized access, suspicious movement, or dangerous equipment. 

Customizable notifications allow you to set triggers based on specific events, meaning you can tailor alerts to focus on the scenarios that matter most. When set up correctly, real-time alerts can reduce incident response times, minimize security breaches, and allow for more efficient resource allocation. 

Cloud storage and data management

Cloud-storage offers scalability that traditional systems can’t match, often with flexible options that adjust as your needs change.  VMS solutions with cloud or hybrid  storage give you immediate access to historical footage, which can be essential for audits, compliance, and investigative purposes.

Cloud storage also simplifies data sharing across departments and locations, ensuring that data redundancy and backup protocols are in place to support business continuity. In addition, it eliminates the physical space requirements of traditional systems and often includes cybersecurity measures to protect data integrity.

Seamless integration with existing infrastructure

Integrating your VMS with current security infrastructure can streamline operations and reduce training time. A high-quality VMS should work seamlessly with your existing IP cameras, access control systems, and environment sensors. This integrated approach to monitoring means data from multiple sources is accessible in one platform, enhancing accuracy and security coverage.

Additionally, seamless integration allows for easy scalability, so as your security needs grow, your VMS can grow with them without needing a full system overhaul.

User-friendly interface

An intuitive, user-friendly interface is crucial for efficient day-to-day operations. Security personnel need to navigate, manage, and analyze footage quickly and effectively.

A cluttered or overly complex interface can lead to delays, missteps, and frustration. Look for a VMS with a clean dashboard that offers easy access to essential tools, allowing users to view, search, and export video without complex navigation or VPN setup.

A straightforward interface reduces training time and allows team members to focus on what matters—keeping people and assets safe.

How to Choose the Best Video Surveillance System

Selecting the ideal VMS for your organization requires understanding your unique needs and carefully evaluating available options. 

Here’s a step-by-step guide to help you make the best choice:

  1. Evaluate your business size & industry needs

Start by considering the scale of your organization and the specific security requirements of your industry.

Small businesses may prioritize simplicity and cost-effectiveness, while larger enterprises or regulated sectors may need a VMS that offers data management and compliance support.

Consider the level of control, analytics, and scalability required to match your organization’s current size and future growth.

  1. Define security & compliance requirements

Compliance needs vary across industries, especially in fields like healthcare, education, and finance.

Make a checklist of your industry’s regulatory standards (e.g., HIPAA, PCI, or GDPR) and choose a VMS that includes features to meet these needs, such as access control logs data encryption, and secure storage options.

The right VMS will help your organization stay compliant while maintaining secure, easily accessible records.

  1. Determine your budget and cost structure

Establishing a clear budget is essential when considering VMS options.

Some VMS systems use a subscription model with monthly or annual fees, especially cloud-based ones, while on-premises systems may have higher upfront costs but fewer recurring charges.

Look for both the initial investment and any ongoing costs to avoid unexpected expenses. Balance cost against must-have features and think about potential savings from improved security and faster response times. 

  1. Prioritize integration capabilities

Before choosing a VMS, check your existing security infrastructure.

If you already have IP cameras, access control systems, or specialized analytics tools make sure the VMS you select is compatible with them. Many high-quality VMS solutions offer integration APIs that allow you to connect with other software and hardware, streamlining monitoring and reducing the need for additional training.

This approach ensures your VMS works seamlessly within your current setup.

  1. Test for user experience and interface

Even the best features won’t be useful if the interface is challenging to navigate. Many VMS vendors offer trials or demos—take advantage of these opportunities to access user experience firsthand.

A clear, simple layout with quick access to essential features means your team’s needs, maximizing productivity and ease of use.

5 Best Video Management Software

When it comes to selecting the best video management software, it’s all about finding a solution that aligns with your specific goals – whether that’s real-time monitoring, compliance, or seamless integration. 

A smart VMS can act as the backbone of your security strategy, helping you manage footage, access data remotely, and even use AI for smarter insights. As you compare options, keep in mind that the best VMS should simplify operations, support scalability, and enhance your existing setup, ensuring your security solution grows with your needs. 

Here’s a closer look at five of the best options in 2024, covering their features, pros, and cons to help you find the perfect fit for your business:

1. Coram

Coram stands out for its all-in-one platform, which provides seamless video management. Trusted by Fortune 500 companies, Coram offers a smart, user-friendly solution for high-end security with easy integration and proactive features.

Key features

  • AI-Drive search: Coram’s AI search lets users quickly locate footage using keywords, so it’s easy to find clips based on details like clothing color or object type in seconds.
  • Real-time alerts: With customizable, real-time notifications, Coram ensures security personnel are instantly alerted to potential threats allowing for immediate action.
  • Hybrid storage options: Coram AI’s hybrid storage combines on-site and cloud storage, giving you access to video footage even during network outages. It backs up critical footage to the cloud while reducing cloud dependency and costs with on-site storage. 
  • Seamless IP camera integration: Coram works with any IP camera, avoiding costly replacements and enabling businesses to use their existing equipment.
  • User-friendly interface: Coram’s intuitive dashboard requires minimal training and allows for quick navigation to core tools enabling users to manage, search, and export data with ease.

Pros

  • Highly customizable with broad integration capabilities, allowing easy integration with existing systems.
  • Exceptional customer support with a proactive team that listens to user feedback and continually improves the software. 
  • Efficient use of AI, reducing time spent locating footage and investigating incidents.

Best for: 

Businesses of all sizes seeking an adaptable, cloud-based VMS with AI-driven search and comprehensive features will find this ideal. It’s particularly suited for organizations that prioritize ease of use and proactive security management.

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2. Verkada

Verkada combines security hardware with cloud-based VMS for a streamlined experience. Known for its intuitive design, Verkada offers solutions that integrate access control, camera feeds, and data analytics into one platform.

Key features

  • Hybrid cloud architecture:  Verkada offers a hybrid approach, storing video data both locally and in the cloud for optimal accessibility and security.
  • Powerful AI analytics: Equipped with AI for quick search, people tracking, and real-time insights, providing enhanced security capabilities.
  • Role-based access control: Offers customizable access settings ensuring only authorized personnel can access sensitive data.

Pros: 

  • Simple to deploy with minimal maintenance.
  • Effective hybrid cloud storage, combining on-site and cloud storage benefits

Cons

  • Higher upfront costs for hardware.
  • Limited to its own ecosystem of cameras and devices.

Best for: 

Organizations needing a hybrid storage approach with SMART AI capabilities, are especially useful for larger enterprises with specific access control needs.

3. Videoloft

Videoloft is a VMS for small to medium-sized businesses, providing easy-to-use, cloud-based video storage and management. It’s ideal for organizations that want remote video access without complex hardware.

Key features: 

  • Remote cloud storage: Offers secure cloud storage, allowing access to recorded footage from any device.
  • Compatibility with IP cameras: Works with a wide range of IP cameras, making it easy for businesses to integrate without replacing hardware.
  • Multi-user access: Supports multiple user logins with customizable permissions for secure, shared access.

Pros: 

  • Cost-effective solution with a flexible pricing model.
  • Strong compatibility with existing IP cameras.

Cons: 

  • Limited AI and analytics features.
  • Lacks some advanced security features of higher-end VMS options.

Best for: 

Small businesses seeking a straightforward, affordable cloud-based VMS with basic video storage and access capabilities.

4. Axis Communications

Axis is another smart provider of video surveillance, offering a variety of VMS and camera solutions suited to organizations of all sizes. 

Its focus on quality hardware and advanced software makes it a top choice for complex security setups.

Keys features: 

  • End-to-end security solutions: Axis provides cameras, storage, and analytics in one ecosystem, ensuring compatibility and high quality.
  • Advanced video analytics: Fully compliant with ONVIF standards, enabling integration with third-party cameras and systems easily.

Pros: 

  • Known for its reliability and hardware quality.
  • Excellent support for high-level analytics.

Cons: 

  • Higher price point due to premium hardware.
  • Requires Axis-compatible devices for optimal functionality.

Best for: 

Businesses with complex security needs that require high-quality hardware and analytics features, particularly in industrial or large enterprise environments.

5. Avigilon

Avigilon specializes in high-definition video surveillance solutions with powerful search capabilities, making it a preferred choice for industries with demanding security requirements. 

Known for high-quality equipment and proprietary analytics, Avigilon is a top pick for organizations needing comprehensive video solutions.

Key features: 

  • Appearance Search: Allows users to search for specific individuals or vehicles based on appearance across all connected cameras.
  • High-definition streams: Provide high-quality video streams ensuring that security footage is crystal clear.
  • Self-learning AI: Avigilon’s AI continually learns from footage, helping to identify patterns and improve security over time.

Pros: 

  • Excellent search capabilities with appearance-based search.
  • High-definition video quality enhances footage clarity and usability.

Cons: 

  • Requires Avigilon cameras for full functionality.
  • Higher upfront and ongoing costs for equipment and licenses.

Best for: 

Organizations that prioritize high-definition video quality and advanced search capabilities, especially in industries where clarity and detail are essential.

Future of Video Management Software

The future of video management software (VMS) is following up technological trends like artificial intelligence (AI) and machine learning (ML), transforming traditional video surveillance companies into dynamic solutions for predictive analytics and real-time decision-making.

A report estimated that the VMS market may reach $19 billion by 2027, with a CAGR of 21.2%, reflecting the growing demand for smart, active monitoring solutions that go beyond simple footage storage.

AI-based analytics is automating complex tasks that used to require manual intervention. For instance, AI can detect anomalies like any activity in restricted areas, unauthorized access, or unusual movements, enabling organizations to respond quickly and effectively. 

With features like facial recognition, object tracking, and behavior analysis, AI enhances security and reduces the workload on security teams. Reports show that AI-powered surveillance can reduce security incident response time by up to 30% to 40%, a significant advantage for industries with high-security demands.

Another trend is the shift to cloud-based VMS, which offers scalable storage and accessible data from any internet-connected device. This approach is beneficial for multi-site organizations, as it enables real-time monitoring of all locations from a single dashboard.

Cloud storage provides redundancy and simplifies compliance with industry regulations, ensuring footage is stored securely and accessible when needed. 

In retail and similar industries, cloud-based VMS has reduced storage costs and enabled remote monitoring—a trend that grew rapidly during the COVID-19 pandemic.

As VMS evolves, it’s becoming essential across sectors from retail to government.

Pro tip: When selecting a VMS, prioritize solutions with AI-driven alerts and customizable reporting. These features along with streamlining response times make it easy to compile data for audits, keeping businesses compliant and enhancing operational efficiency.

With ongoing tech innovations, VMS is transforming from a security asset into an indispensable operational tool for proactive, intelligent surveillance.

FAQs

What is VMS, and how does it work? 

Video management software (VMS) manages and controls video surveillance solutions integrating video feeds from multiple cameras that allow users to view, record, and analyze footage in real-time. 

A VMS typically monitors live camera feeds, reviews recorded footage, and manages storage access to a network of surveillance equipment. It centralizes video data, making it easier for users to locate and use footage efficiently. 

VMS often includes features like AI-based search, cloud storage, and customizable alerts to improve security. It simplifies monitoring as you can set specific alerts, access footage anytime, and thanks to cloud-based options, manage security at a single location or across multiple sites with sites, turning raw footage into actionable insights. 

How do I know if my business needs a VMS?

If your business requires real-time security monitoring, regulatory compliance, or a simpler way to manage video data, take it as a sign to install a VMS. 

As VMS solutions offer searchable video, customizable alerts, and centralized control, making security management more efficient, especially for companies with multiple cameras or locations. If your business is in industries with strict compliance requirements, like healthcare and finance, can particularly benefit from a VMS.

Another sign you need a VMS is if your current security setup is labor-intensive or has monitoring gaps. 

A VMS will reduce the time you spend on manual reviews, provide instant alerts for breaches, and ensure complete coverage without the need for extra staff. If your current priority is safety, complaint, and streamlined operations, investing in a VMS can surely improve your business’s overall security. 

What are the typical costs associated with VMS software? 

VMS costs depend on deployment type (cloud on on-premises), camera count and features. Cloud-based VMS often follows a subscription model, typically ranging from $10 to $50 per camera per month, covering storage and software updates. 

On-premises systems may have higher initial costs for hardware, software licenses, and installation but tend to have lower ongoing fees. 

Beyond software, businesses should consider additional costs for storage, cybersecurity, and maintenance. 

Some providers offer flexible payment plans, while others charge for each added feature or camera integration. To ensure the solution fits within your budget and meet your needs, consider both initial and long-term costs before choosing a VMS. 

Can VMS work with existing cameras?

Yes, most VMS systems are compatible with a range of IP and analog cameras. Many VMS solutions, including cloud-based options, support integration with third-party cameras, allowing businesses to upgrade their VMS without replacing existing hardware. 

IP camera compatibility is usually seamless, which lets you manage, store, and analyze video through the VMS interface. 

Some VMS providers like Coram offer integration APIs, making it easier to connect diverse camera systems. 

This flexibility lets you enhance your surveillance setup with advanced VMS features while keeping your current cameras, maximizing both security impact and cost-effectiveness. 

How secure is cloud-based VMS?

Cloud-based VMS offers smart security measures including data encryption, access control, and regular updates to protect video data. 

Most providers use advanced encryption protocols to prevent unauthorized access and ensure data integrity. Additionally, cloud-based solutions regularly issue security patches to protect against evolving threats and maintain compliance with privacy regulations. 

For maximum protection, choose a reputable VMS provider and follow best practices, like applying strict access controls and scheduling regular audits. 

Cloud VMS also provides benefits like data redundancy and automatic backups, ensuring footage stays safe and accessible even in cases of equipment failure or data corruption, making it a reliable choice for businesses with high-security requirements. 

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Choose the Right VMS with Coram 

With a solid understanding of today’s top video management system (VMS) options, you’re ready to select the best solutionfor your unique security needs. The right VMS can transform your security from passive monitoring to proactive protection, ensuring nothing slips through the cracks. 

With a range of features and considerations laid out, you can confidently choose a VMS that enhances security, boosts efficiency, and supports compliance. 

Here’s a quick recap of the article: 

  • Focus on key features: Prioritize AI analytics, real-time alerts, and cloud storage for seamless, efficient monitoring. 
  • Consider your unique needs: Select a VMS based on your organization’s size, industry, and budget. 
  • Evaluate integration options: Ensure compatibility with existing security infrastructure for a streamlined approach.

Coram offers a solution that checks all these boxes, combining advanced AI, easy integration, and scalable cloud options. Whether you’re a small business or a large enterprise, Coram can transform your security from passive to proactive, keeping you a step ahead. 

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